Frequently Asked Questions
FAQ
What types of pests do you handle?
We provide comprehensive solutions for common pests in Singapore, including termites (subterranean and drywood), cockroaches, rats, mice, ants, mosquitoes, and bed bugs. We also offer specialized treatments for other pests upon request.
Are the chemicals used safe for my family and pets
Absolutely. The products we use are strictly approved by NEA (National Environment Agency) and are applied by trained professionals. We prioritize low-toxicity methods and will advise you on the necessary safety precautions (such as keeping pets away from the treated area until dry), ensuring the safety of your loved ones.
How long does a typical pest treatment take?
The duration varies depending on the service. A standard cockroach or ant treatment might take 30–60 minutes, while comprehensive termite treatment or large commercial jobs can take several hours or even days. We provide an accurate time estimate upon booking.
Do you offer a guarantee or warranty on your services?
Yes, we stand by the quality of our work. Most of our comprehensive treatments, especially termite control, come with a specific warranty period. Please refer to your service agreement for the exact terms and conditions of your warranty.
What preparation is required before your team arrives?
Preparation is crucial for effectiveness. This may involve clearing clutter, storing food, covering aquariums, or moving furniture. Specific instructions will be provided in your confirmation email based on the type of service booked.